Returns
All online purchases must be returned with 14 days. If 14 days have
passed since your purchase, unfortunately we can’t offer you a
refund. However if returned between 15-28 days we will happily
offer a voucher or exchange.
To be eligible for a return, your item must be unused and in the
same condition that you received it. It must also be in the original
packaging.
Several types of goods are exempt from being returned. Bespoke
and made-made-to-measure items are not eligible for return nor
are gift cards.

Any goods preordered from our suppliers will not be refunded. If the goods remain unopened and in the original packaging they may be exchanged within 14 days of purchase.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item. We
will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a
credit will automatically be applied to your credit card or original
method of payment.
Late or Missing Refunds 
If you haven’t received a refund yet, first check your bank account
again.
Then contact your credit card company, it may take some time
before your refund is officially posted.
Next contact your bank. There is often some processing time before
a refund is posted.

If you’ve done all of this and you still have not received your refund
yet, please contact us at info@vianointeriors.co.uk.
Sale Items
Only regular priced items may be refunded, unfortunately sale
items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need
to exchange it for the same item, send us an email at
info@vianointeriors.co.uk and send your item to: Returns, 449
Clarkston Rd, Glasgow, G44 3LL.
Shipping
To return your product, you should mail your product to: Returns,
449 Clarkston Road, Glasgow, G44 3LL.
You will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are non-refundable. If you
receive a refund, the cost of return shipping will be deducted from
your refund.
Depending on where you live, the time it may take for your
exchanged product to reach you, may vary.
If you are shipping an item over £50.00, you should consider using a
trackable shipping service or purchasing shipping insurance. We
don’t guarantee that we will receive your returned item.